ISO 9001:2015
ISO 9001:2015 (Quality Management System)
ISO 9001:2015 is the world's most recognized quality management system standard. It helps organizations meet the expectations and needs of their customers, amongst other benefits. The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
Need of ISO 9001:2015 (QMS)
In today's competitive business environment, quality is a key differentiator. Implementing a Quality Management System helps organizations improve their overall performance and provide a sound basis for sustainable development initiatives. ISO 9001:2015 focuses on risk-based thinking and accountability in all organizational processes, helping to improve communications, efficiency, and implementation of continuous improvement.
Benefits of ISO 9001:2015 Certification:
A lot of economic, social and technical benefits are gained with ISO certification:
- Improved customer satisfaction and loyalty
- Enhanced operational efficiency and reduced costs
- Better internal management and employee morale
- Increased international trade opportunities
- Continuous improvement of processes and systems
- Fact-based decision making
- Supplier relationships improvement
- Creating a more consistent level of service
- Reducing mistakes and customer complaints